This comprehensive resource book contains an easy-to-use set of short activities essential for anyone teaching Business English. [...]Reflecting real-life business activities such as emails, noisy telephone conversations, making excuses, negotiating, handling customer complaints and cultural awareness, Five-Minute Activities for Business English will help teachers mirror the pacey feel of the work environment.
This book will also be of interest to teachers of general English looking for stimulating skills-based activities in meaningful contexts.
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